At SkinMarket Protocol, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services. By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect various types of information in order to provide and improve our Services to you:

• Account Information: When you register, log in, or interact with our Services, we may collect your email address, unique authentication tokens, and profile preferences.
• Transaction Data: Details of your purchases, promotional code redemptions, gifting history, and items added to your digital inventory.
• Communication Data: Chat logs, transcripts, and interactions with our AI support widget to improve service quality and train our customer service models.
• Device and Usage Data: Information about how you access the Services, including your IP address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, and the time spent on those pages.

2. How We Use Your Information

The information we collect is used in the following ways:

• To provide, operate, maintain, and improve the SkinMarket platform.
• To process your transactions securely and manage your digital inventory and licenses.
• To provide customer support, troubleshoot technical issues, and respond to your requests.
• To detect, prevent, and address fraud, security breaches, unauthorized automated access (bots), and abuse.
• To comply with legal obligations and enforce our Terms of Service.
• To communicate with you regarding updates, security alerts, and administrative messages.

3. Data Storage and Local Processing

To provide a seamless and fast experience, certain non-sensitive data is processed and stored locally on your device utilizing browser technologies such as localStorage and cookies. This includes your active session state, theme preferences, and localized inventory data. We do not use third-party tracking cookies for targeted advertising without your explicit consent.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may employ third-party companies and individuals to facilitate our Service (e.g., payment processors, AI support providers), who are obligated not to disclose or use it for any other purpose.
• Business Transfers: If SkinMarket Protocol is involved in a merger, acquisition, or asset sale, your personal data may be transferred as a business asset.
• Law Enforcement: Under certain circumstances, we may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities.

5. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means (including SSL encryption) to protect your personal data, we cannot guarantee its absolute security.

6. Your Rights (GDPR & CCPA)

Depending on your location, you may have the right to:

• Access, update, or request deletion of the personal information we have on you.
• Object to our processing of your personal data or request restriction of processing.
• Request portability of your data to another service provider.

You can clear your local device data at any time by logging out and clearing your browser cache. For further data requests, please contact support.

7. Children's Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us so we can take necessary actions to remove that information.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact our support team via the AI widget available on our platform.

Welcome to SkinMarket Protocol ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website, platform, APIs, applications, and any related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to all the terms and conditions, then you may not access the website or use any services.

1. Acceptance and Eligibility

By registering for an account or using our Services, you represent and warrant that you are at least 13 years of age. If you are between the ages of 13 and the age of legal majority in your jurisdiction of residence, you may only use the Services under the supervision of a parent or legal guardian who agrees to be bound by these Terms. We reserve the right to refuse service, terminate accounts, or restrict access to the Services at our sole discretion, without notice or liability, for any reason or no reason at all.

2. User Accounts and Security

To use certain features of the service, such as purchasing or gifting items, you must provide a valid email address and authorize your account. You are entirely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to comply with this security obligation.

3. Digital Goods and Licensing

All items available on SkinMarket are digital cosmetic items (skins, pickaxes, gliders, emotes) intended for use within associated gaming ecosystems. These items are digital goods and do not possess any real-world monetary value. By completing a transaction, you are purchasing a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the selected digital content solely for your personal, non-commercial entertainment use. You acknowledge that you do not own the digital goods and that all intellectual property rights remain with their respective copyright holders.

4. Purchases, Billing, and Refunds

All transactions processed through the Services are final and non-refundable. Due to the immediate and digital nature of the items provided, we do not offer refunds, returns, or exchanges once a cosmetic item has been successfully transferred to your inventory or gifted to another user's account. You are responsible for all applicable taxes and duties associated with your purchases. In the event of a chargeback or payment dispute, we reserve the right to suspend or permanently terminate your account and revoke any acquired licenses.

5. Prohibited Conduct

You agree not to engage in any of the following prohibited activities:

• Using automated scripts, bots, scrapers, or other unauthorized means to access, interact with, or extract data from the platform.
• Exploiting promo codes, attempting to brute-force the promo system, or trading promo codes for real-world currency or goods.
• Engaging in fraudulent activities, including but not limited to the use of stolen payment methods or unauthorized chargebacks.
• Attempting to reverse engineer, decompile, or disassemble any portion of the Services.
• Harassing, threatening, or abusing other users or our support staff.
• Transmitting any viruses, malware, or other malicious code through the Services.

6. Intellectual Property

The Services, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software, are the property of SkinMarket Protocol or its content suppliers and are protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, or in any way exploit any of the content, in whole or in part, without our prior written consent.

7. Disclaimer of Warranties

THE SERVICES AND ALL INFORMATION, CONTENT, MATERIALS, AND DIGITAL GOODS INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SERVICES OR THE ACCURACY, COMPLETENESS, OR RELIABILITY OF THE CONTENT. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK.

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SKINMARKET PROTOCOL, ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES; (III) ANY CONTENT OBTAINED FROM THE SERVICES; AND (IV) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.

9. Dispute Resolution and Governing Law

Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by binding arbitration rather than in court. These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which our primary business operations are located, without regard to its conflict of law principles.

10. Modifications to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms.

11. Contact Us

If you have any questions about these Terms, please contact our support team via the AI widget available on our platform.